Terms and Conditions

1.1 These Terms and Conditions ("Terms") apply to all quotations and agreements between Futurizm and its clients. Futurizm is a trading name of Black Star AI Ltd, which is a private limited company with company number 15408552 having its registered address at One Coldbath Square, Farringdon, London, EC1R 5HL, United Kingdom.

1.2 These Terms, together with the Scope of Work, form a legally binding agreement ("Contract") between Futurizm ("Futurizm" and "we", "us" and "our") and the client ("Client" and "you", "your" and "yours"). Futurizm and the Client together are also referred to as the "parties".

2.1 We can make changes to these Terms, but if we do so, we'll notify you, and you can then contact us to end the Contract before the change takes effect and receive a refund for any Services you've paid for in advance but not received.

2.2 This Contract is between you and us. Nobody can enforce it, and neither of us will need to ask anybody else to sign off on ending or changing it.

2.3 If any part of the Scope of Work conflicts with these Terms, the Scope of Work takes precedence over these Terms with regard to that subject matter only.

2.4 If a court or other authority decides that any provision (or part thereof) of these Terms is unlawful, the rest of these Terms will continue to apply.

3.1 Futurizm offers a range of different services in the field of career assistance, including CV writing, LinkedIn profile optimization, interview coaching, career coaching, job search coaching, and job offer negotiation support.

3.2 Futurizm shall perform the services agreed between the parties, set out in further detail in the Scope of Work ("Services").

3.3 Futurizm shall employ its best efforts to provide the Services with all due skill, care, and diligence and within any time frames agreed upon, set out in the Scope of Work.

4.1 Information about us and our services can be found on our website www.futurizm.io ("Website"). We will also confirm the key information to you by e-mail ("Scope of Work") once we acknowledge acceptance of your order.

4.2 When you purchase any of our Services, you are agreeing to all of the provisions included in these Terms.

5.1 When you purchase one of our Services via our Website, you will be prompted to acknowledge acceptance of these Terms as part of the order process. We recommend you store a digital copy of these Terms for future reference.

5.2 When you order a service on our Website, such an order is considered an offer, which offer we may accept. Only if we indicate our acceptance of your offer is a contract formed. In most cases, promptly after we have received your order, but in any event, within 24 hours, we will contact you by e-mail to confirm we have accepted your order.

6.1 If you order Services otherwise via the Contact Us facility, we will contact you directly, providing you with a quote.

6.2 Our quotations are valid for 14 days. After the expiry of those 14 days, we are no longer bound by the quotation, and we are entitled to provide you with a new quotation, which may be different from the initial one.

7.1 In consideration of our Services, you must pay us the fees as set out on our website and/or in the Scope of Work ("Fees").

7.2 All Fees are in USD (United States Dollars) and inclusive of VAT. If the rate of VAT changes between your order date and the date we supply the Service, we adjust the rate of VAT that you pay unless you have already paid in full before the change in the rate of VAT takes effect.

7.3 Payment must be made in full in advance through the payment facility on our Website.

8.1 You have 24 hours after the date we confirm your order to change your mind about a purchase. However, you lose the right to cancel any Service when we have fully performed the Service, provided you have requested us to start performing the Service before the end of the cancellation period.

9.1 You must provide us with all information, documents, and materials necessary for the proper performance of the Services (collectively: "Client Materials") timely and adequately.

9.2 You must provide us with correct, complete, and up-to-date Client Materials.

9.3 You agree to act as a reasonable and professional client at all times.

10.1 We may use third-party service providers to perform (part of) the Services. We will always act as your primary point of contact. Any fees of such third-party service providers are included in the Fees.

11.1 As part of a Service we deliver to you, we may provide you with certain documents, materials, and other deliverables ("Works"). We are the owner of such Works and all the intellectual property rights in such Works. For you to be able to use the Works, we give you a right to do that. You are allowed to use the Works for the purpose we have made them for only.

12.1 We acknowledge and understand that the information you provide us with, including your resume and information disclosed during coaching sessions, includes information you would like to keep confidential. For peace of mind, we have put together a separate confidentiality policy, including our promise to keep your information confidential. Please refer to our Confidentiality Policy.

13.1 If you think there is something wrong with any Services delivered, you must contact us as soon as possible so that we can work with you to resolve your complaint.

Summary of your key legal rights

About services, the Consumer Rights Act 2015 says: You can ask us to repeat or fix a service if it's not carried out with reasonable care and skill or get some money back if we can't fix it.

14.1 We may stop providing a particular service we offer. We will let you know at least 14 days in advance, and we will refund any sums you've paid in advance for Services that won't be provided.

15.1 We can end our Contract with you for a Service and claim any compensation due to us if: You don't make any payment to us when it's due, and you still don't make payment within 14 days of our reminding you that payment is due; or you don't, within a reasonable time, provide us with the information or cooperation that we need to provide the Service.

16.1 We're responsible for losses you suffer caused by us breaking this Contract unless the loss is unexpected, caused by a delaying event outside our control, avoidable, or a business loss.

17.1 If our supply of your service is delayed by an event outside our control, such as acts of God, wars, accidents, illness, technical interruptions or failures in utilities essential for the proper performance of the Services, we contact you as soon as possible to let you know and do what we can to reduce the delay.

18.1 We collect and process certain personal information about our clients. Such processing is subject to international and domestic data protection laws. Please refer to our Privacy Statement to learn how we deal with your personal information.

19.1 The laws of England and Wales govern the Contract.

19.2 In the event of a problem or dispute, we encourage you to contact us to enable us to resolve your issue before you bring a claim to court.

19.3 Wherever you live, you can bring claims against us in the English courts.